QNET at Customer Relationship Excellence and Customer Service Quality Standard Roundtable in Hong Kong on 14 December!
If you’re in Hong Kong this Friday 14 December, don’t miss your chance to see QNET Research and Development Manager for International Operations Sinamar Reyes, along with other distinguished guests, deliver an exciting presentation on why businesses need to go ‘social and mobile’ at the Customer Relationship Excellence and Customer Service Quality Standard Roundtable event co-organized and hosted by QNET!
“Almost all communication channels are no longer a trend that is only limited to the young ones, but a necessity that is now a requirement in every business, available for the general ‘literate’ age. This change implies that providing communication through multiple channels is now critical in order to remain competitive and at par with the others” says Sinamar.
Seeing the rise of a ‘24/7 internet connection’ on handheld devices like smartphones and tablets, going ‘social and mobile’ is paramount according to Mr Sinamar. He will also cover how QNET took advantage of multiple and localized communication channels for their customers around the globe, and how QNET managed to advance in the communication field while overcoming challenges along the way to becoming a successful global online shopping and business community.
Interested? Check out event details below:
Date: Friday, 14 December 2012
Time: 2:30pm – 5:30pm
Venue: 12/F Jubilee Centre, 18 Fenwick Street, Wan Chai, Hong Kong
Fee: FREE of Charge with online registration, or HKD220 for Non-Member at the door
For more information or to register online, please visit www.apcsc.com.
Hope to see you there!