Dust and pollution lead to a myriad of problems that affect our quality of life. If the air that surrounds us doesn’t have enough moisture in them, it could lead to dry skin, allergies and the common cold and flu. The AirPure Humidifier is a solution to those rising problems. To answer any doubts you may have about it, we have come up with answers to a list of frequently asked questions.
Where is the AirPure Humidifier manufactured?
It is designed in Switzerland and assembled in the PRC.
How often should I use my AirPure Humidifier?
It’s totally up to you. If you feel the air in a room is too dry, it is recommended run the AirPure Humidifier until it feels comfortable in order to reduce potential infections.
How much space can the AirPure Humidifier cover?
Where in the room should I place my AirPure Humidifier?
We recommend you place your AirPure Humidifier downstream of the air conditioner or fan to ensure that the air is evenly humidified.
Can I leave my AirPure Humidifier on while I am not in the room?
Yes. It will help to settle fine airborne particles, reducing the amount of dust in the room.
How loud is the AirPure Humidifier?
The AirPure Humidifier is silent due to its unique ultrasonic operation.
How long will one tank of water last?
On average, a tank of water will last between 12 to 14 hours. It is recommended to refill your water at 90% of the water tank.
How do I refill the water tank when water level is low?
- Switch off the unit.
- Carefully remove the water tank from the base unit.
- Unscrew the filter cartridge and refill with filtrated water.
- Screw back the filter cartridge and replace the water tank on the base unit.
- Switch the unit back on to start using.
What types of water should I use to fill the water tank?
The water tank must only be filled with filtrated water; water from other sources may stain and clog the unit.
What will happen if the water tank is empty while my AirPure Humidifier is operating?
The ultrasonic operation will stop and the LED lights will turn red until you refill the water tank and power it back on.
How do I clean my AirPure Humidifier?
It is recommended to use a soft non-abrasive cloth to wipe any dirt or stain off the water tank and the base unit. Antibacterial microfibre cloth is recommended.
How often do I have to change the filters?
You should change the filters every six months. The Filter Cartridge, Silver Cube and Amezcua Strip comes in one package, so you can replace them altogether at the same time.
What do I do if I will not be using my AirPure Humidifier for a prolonged period of time?
Empty out all the water from the water tank. Leave the filter cartridge and the silver cube in the open to dry. Store your AirPure Humidifier in a dry and ventilated area.
If you have any other questions that have not been answered above, feel free to leave us a comment and we shall get back to you. To purchase an AirPure Humidifier, visit your eStore