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QNETPRO Talks: QNET Director Of Legal Affairs On The Legalities of Network Marketing

Zaheer Merchant QNETPro

As a part of our goal to be at the forefront in promoting direct selling as a thriving and legitimate profession, we are proud to offer you QNETPRO Talks – a series of interviews with successful and celebrated network marketing professionals in QNET.

Through QNETPRO Talks, we aim to emphasise how QNET advocates responsibility and integrity as strong and basic foundations of a successful network marketing business.

Previously, our Founder, Mr Joseph Bismark gave us light on the Network Marketing business model. In this article, our Director of Legal Affairs, Mr Zaheer Merchant will help us understand how legal Network Marketing is and how distributors can help the industry receive the proper amount of trust and respect that it deserves.



Is Network Marketing a legal business?

The simple answer is yes, provided that they function within a certain scope of what they’re supposed to function in. Strong and clear Policies and Procedures should be in place, Code of Ethics must be strictly enforced and most importantly, the Compensation Plan should be a business model that only pays commissions based on successful sales of products and services to consumers and not just simply for recruiting people.

So we can say that Network Marketing is not a recruitment business like what many others perceive direct selling or network marketing is?

It is absolutely not a recruitment business. It is a business where a person earns from sales of products or services mainly by word-of-mouth marketing.

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Since we are in a word-of mouth business, the distributors words, right or wrong, spread like wildfire and may eventually affect the reputation of the company. How do we keep this under control?

Education and enforcement are two things that go hand in hand.

On EDUCATION: Behavioural patterns starts from the top. As a responsible upline, I would start my business in a professional manner and do whatever is required of me ethically to propagate a good behavioural pattern that I would always work on to be repeated. Obviously, from the top itself, the behaviour should be correct and in line with guidelines, with professional ethics, with what is the law of the land. All of these things come into play. That’s the first thing.

On ENFORCEMENT: Enforcement is incumbent on the company to conduct. The company must have an effective set of rules, laws, and regulations between the company and the distributor. This means that if you find out that there is something that has not been done properly, you find out that somebody has misrepresented the company through its products or the compensation plan, swift action needs to be taken. An action should be equivalent to what the wrong is, so if someone has done something which is severe, then you terminate the representative. Education and enforcement very much go hand in hand.

All other aspects come into play, such as compliance and following certain industry standards. If you look at the Direct Selling Associations for instance, they have rules and regulations. They tell you about not disparaging other companies and other people’s products, not misrepresenting things and income opportunities – all these factors come into play. Abide by them – no problems at all.

There is a certain stigma attached to the Network Marketing Profession that is affecting how the industry is viewed today. When do you think direct selling will be given the proper amount of trust and respect?

As the world grows smaller with globalisation and with the breaking down of trade barriers and practices, it’s only a question of time before the industry begins to be seen in a better light.

Watch out for the next QNETPRO Talks article!

Want to be a networking marketing professional? Take the #qnetpro pledge with us and vow to clear the name of the direct selling industry so that we can lead more people to the incredible freedom we enjoy through network marketing.


  1. Well, I Am Suraj Pandey and Part of Qnet since 25 Dec 17. I have some serious concern that after I signed up i gave timw to my learning and more i learned i got to knw that people in our organisation are making good money but not concern about products. Upon my question people found out with poor product knowledge and poor response. I didnt find evwn single upline who can come forward and take the responsibility.
    Now i have signed up and recived my products as well. My questions are below.
    1. Why we do not have choice to buy product??
    2. Why we have been asked for money before informing about company.
    3. Some products are just hypothetical and doesnt seem practical and no demo available on qnet site nor on YouTube.
    Example: Veloci-ti pendant (kindly send us the link to learn wht is used for) and so costly.
    4. Products are overpriced.
    5. Final please connect with some sensible person who has answer of my questions and no bullshits.

    I do believe that Qnet is Well reputated company but due to irresponsible behaviour of IRs are just spoiling the name. Direct selling and network marketing is actually core of any business.
    But lack of knowledge and products training making it so weak.
    I do knw that there is web learning session but i am on job during the trainings so there should be training session available for indian workers as well.
    I would really appreciate if some senior upline with strong product and Service knwoledge spare time to connect with me and resolve these queries.

  2. Thank you qnet one of the best things I ever experienced in this family I had the best learning from you’ll I learnt the most important things where u are Sharing the. Quality of knowledge to Every individual yes I never learned this values anywhere. About qnet is just is just a. Simply amazing . About me m just a normal person like everyone.
    When qnet came into my life I had a lot of dought but when i opened up myself to learn then I had got the best things. I realized my self this knowledge is much value then money and thank you .😃

  3. Totally lie, my upline told it’s a investment schemes. And there is no compensation plan work In Qnet . I haven’t earned any commission. If you are legitimate company then post my comment here and reply.

    • Hi Aman, we’re really sorry to hear that. Please attend our next WebiLearn session on our compensation plan so that you can understand how it works for yourself and how you can earn commissions. The schedule is here – https://www.qbuzz.qnet.net/blog/2014/05/30/webilearn-upcoming-schedule-of-free-online-training/. If you have a complaint to make against your upline for not being a #qnetpro, please send a detailed complaint to global.support@qnet.net. We have a very strict Code of Ethics – https://www.qnet.net/en/footer/code_of_ethics/ and our Polices and Procedures. We require all IRs to sign a commitment to professional and ethical marketing upon joining the business and we take any breach of that very seriously.


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