QNET’s Chief of Network Services Malou Caluza is featured on CRM Innovation, a website dedicated to the latest news in the customer service management business.

Ms. Caluza shares how QNET evolved into the successful global direct selling company it is today and how technology played an important role in QNET’s ability to deliver superior customer service.

Winning 9 awards at the 2011 Asia Pacific Customer Relationship Excellence Awards (CRE Awards), QNET is a leader in the field of customer service management. Ms Malou Caluza was awarded CRM Director of the Year—a testament to her experience and expertise in the field.

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