It always pays to spend a few extra minutes to read through the description and Terms & Conditions of your Q-breaks or QVI Club package BEFORE you purchase it! By checking all details in advance you will know exactly what to expect from your holiday, avoid stress and disappointment, and have an amazing time!

One thing some members forget, or don’t realise is that Q-breaks packages and QVI Club memberships do not include meals. With the exception of one or two Q-breaks packages where only breakfast is included in the stay, meals are not included. It is clearly stated in the Terms & Conditions ‘Package does not include meals’, so it is vital to read the fine print before the final purchase!

The easy way to remember: if it’s not in writing, it’s not included.

Are QVI and Q-breaks products your best sellers?

Be sure to represent the product to your customers and prospects very honestly. QVI Club strives to operate with utmost integrity and offer you the best service, which is why it is so important to read the Terms & Conditions and detailed product descriptions of all our packages whether you are selling or buying one.

For more information, you can always refer to the following:

  • The QVI Website has all you need to know about our packages, resorts and services, and it is also available in different languages! Please click here to visit the website.
  • Your eCertificate of Purchase received after every purchase has all the information you need about your package! It will be stored in your Virtual Office Dashboard under ‘My QVI Club’.
  • The QVI / XchangeWorld Resort Directory has even more info! Get it online or order a hard copy with your QVI membership!
  • eStore and Product Page: When you click on QVI Club or Q-breaks in your eStore, you will be redirected to a product page with detailed descriptions of QVI memberships and Q-breaks packages, and the Terms & Conditions.

If you have further questions or concerns, please contact our ever-ready QVI Customer Experience Ambassadors at customercare@qviclub.com, or by calling +603 7949 8288