As we continue to seek new experience and adventures for our members, add new Home Resorts, expand our customer experience team, and improve our products and services, we need to update our fee structure. Effective 1 October 2011, we will be introducing a necessary and rare increase to our Usage, Xchange, Premium Xchange, Split Week and Guest Certificate fees.

This is the first time we are increasing our fees in four years, and despite this increase, our fees still remain one of the lowest among global holiday clubs and international exchange networks.

Good news: you’ll be pleased to know that we have added fantastic new resorts in the following destinations: Sharm el-Sheikh and Marsa Alam in Egypt; and Pattaya, Thailand. Look out for more announcements on these latest additions!

Go to your Virtual Office for information on the new Fee Guide. Should you have any queries, please contact customercare@qviclub.com.