QNET ANSWERS

Do I make just a one-time payment when I purchase QVI Club Membership and that’s it? Are there any additional payments that I need to make on top of my QVI Club Membership?

Service fees or membership fees is a standard practice that is applicable to all holiday clubs in the world. QVI Club provides a membership fee of USD200 for each week of holiday. By paying the membership fee, a person activates his/her week, which can be used for two years.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.