QNET ANSWERS

Find the answers to your Frequently Asked Questions about QNET!

Why has the company changed its name so many times?

Companies change their names frequently for reasons such as branding, variations in lines of business, and marketing.

Who is the owner of QNET?

QNET is a subsidiary of the QI Group of Companies. QNET is the direct selling business of the QI Group which has a number of other business interests.

What does QNET sell?

QNET is a direct selling company that offers a wide range of products in the area of health, wellness, lifestyle and education through an e-commerce platform.

What is Direct Selling?

Direct selling is a method of marketing and retailing goods and services directly to the consumers, in their homes

What is V-Convention?

V-Convention is The V’s flagship event that gathers QNET direct sellers, business leaders, industry experts, and global entrepreneurs on one stage.

What is RYTHM Foundation?

An acronym for ‘Raise Yourself To Help Mankind’, RYTHM is a clarion call at the heart of everything the Social Impact Initiative of QNET does.

What is QI Group

QI Group is a multi-business conglomerate headquartered in Hong Kong. The Group’s business interests include direct selling, travel and leisure, education, lifestyle and retail.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual customer contact centre that deals with customer grievances through phone and e-mail.

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in extending assistance to an expanding community

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

How does QNET’s business work?

QNET’s business combines the principles of two major industries – e-commerce and direct sales. Any customer purchasing a product from QNET

How do I do eKYC?

Completing the eKYC (electronic Know Your Customer) process with QNET is a straightforward task that only takes a few minutes.

How do you control the activities of your sales representatives? Are they all independent?

Once again, it’s important to remember that IRs are not employees of the company and cannot be called ‘sales representatives’. They are independent representatives, running their own business.

Are vacation packages given to the customers on completion of a milestone?

No. Vacation packages are simply one of the products avaialble through QNET. Just as a customer would buy a nutrition product from the company, they can buy a vacation product from the company.

What is the relationship between the IR with QNET?

Customers learn about QNET products and services from existing Independent Representatives (IRs) of QNET. An IR is a person who registers on QNET’s website under a unique identification number

Do I have to recruit other people to make money?

NO. You cannot make money in this business just by recruiting people without sales of products and services. Only pyramid schemes focus on recruiting people.

Is it true that someone can just invest some money in QNET and they will keep earning “passive income”?

This is not true. QNET is not an investment scheme and just like any other business opportunity, QNET business requires hard work to increase the probability of achieving success.

I want to join QNET but I have no money. What should I do?

Join QNET when you feel that you are ready. We don’t recommend potential IRs to go beyond their means to join the business.

How quickly can I start making an income with QNET?

Direct selling is a business like any other. It is not a get-rich-quick scheme. To succeed in this business, you need to work hard, be patient and committed, and be goal-oriented.

Does QNET refund money? How to get refund from QNET?

At QNET, every product and service is created with the Independent Representatives or distributors in mind. However, our commitment to you goes above and beyond as can be seen in the robust QNET Returns and Refunds Policy.

Are independent representatives free to determine the price of the products?

Our IRs do not ‘sell’ the products and services in the traditional manner. They just have to refer our products and services to prospective customers and are compensated in commissions when such customers make a purchase

Are your sales representatives obliged to pay tax?

All our IRs are bound by the laws, rules and regulations of the countries in which they live and work. It is their obligation to pay any taxes or levies, as required by local laws.

How many individuals should a new IR recruit (assuming lowest priced package) to recover their initial investment?

There is no “recovering” as there is no investment. Individuals buy products they want to use, for the money they pay the company.

Can people quit QNET?

Yes, we have a resignation policy. An Independent Representative may voluntarily resign from and/or terminate their participation

Which brands do you cooperate with? How do you decide on the product portfolio?

Due to our worldwide customer base, our product portfolio is vast in order to cater to our customers’ diverse needs based on cultural and regional preferences.

Where can I find all the info about my products?

For detailed information about QNET products, you can visit the official QNET website, or explore the Product section of QBuzz for informative articles and updates.

What are the products from QNET?

At QNET, we pride ourselves in providing the best products in the right business. Through extensive research and collaboration with global experts

Why haven’t I known about QNET products earlier, if they are so effective and innovative?

QNET products are sold only through the Internet, it cannot be found in traditional shops. The company’s products and services are mainly promoted by Independent Representatives.

Are QNET products safe?

The company’s products comply with international safety regulations. All products have certificates and necessary licenses.

Why does QNET sell its products through independent representatives? Can I buy them myself?

In this day and age, traditional advertising is getting less effective. People are more likely to purchase following the advice of people they know and trust.

The products are overpriced and commissions are churned out of overcharging customers.

The direct selling business model is all about reaching out to customers and members with premium, exclusive products that are not generally available through retail stores.

How much are QNET products and why are they so expensive?

QNET products are generally comparable to other products you find in the market . Sometimes QNET products can be more expensive because of the unique idea of the products

How are the prices of QNET products compared to those of competitors?

QNET presents exclusive innovative products that are difficult to compare directly with competitive products, as the products are not exactly equal.

Why do people like Zayn so much?

HomePure Zayn is a high performance air purifier with a stylish design and a light weight, so it fits for a single-room apartment perfectly.

Can I buy HomePure on Amazon?

HomePure products are only available through its authorised distributor — QNET. You may get in touch with QNET Independent Representatives or go to the QNET website

What is the cost of HomePure Nova?

HomePure Nova has an approximate retail price of $830.

What is HomePure Zayn used for?

HomePure Zayn is a 6-stage industry leading home air purifier, with a minimalist and compact design, making it a perfectly fit for a single-room apartment (36 sq.m).

What is QVI Club?

QVI Club is an exciting flexible vacation membership club that offers access to more than 1,000 hotels and resorts in 59 countries worldwide.

What is a tripsavr?

Through tripsavr 2.0 you can book hotel rooms, transport and excursions, but also as an Independent Representative of QNET you can create your own independent network

What do I get from QVI Club? Does it include get air tickets, airport transfer and meals?

QVI Club provides accommodation for 2 to 4 people, depending on the hotel and location. The offer does not include flights, transfers and meals.

What are the QVI products?

QVI offers a range of holiday products designed to help you plan and book vacations for a seamless travel experience:

Is it true that if a skincare product is made of natural ingredients, it definitely will not cause allergies?

Different things can cause different allergic reactions. Our skin care products do not contain the most common allergens, but all natural extracts and essential oils

What is the price of Physio Radiance?

Physio Radiance products are priced from US$50 to US$1200.

Is BioSilver safe?

Yes, BioSilver 22 Gel is safe for external use.

Is Physio Radiance safe?

Physio Radiance is safe to use and suitable for normal skin.

Are Bernhard H. Mayer watches really Swiss-made?

According to Swiss law, a watch is considered Swiss if its movement is Swiss, its movement is cased up in Switzerland, and the manufacturer carries out the final inspection in Switzerland.

What kind of after sales service do you provide for your watches?

For watches we provide a certification of authenticity that includes details of the Swiss movement and guarantees its limited edition.

Is Bernhard H. Mayer a luxury brand?

“Yes, Bernhard H. Mayer® is objectively considered a luxury brand since it meets the internationally accepted understanding of what a luxury brand is and what a luxury brand represents.

In which country are Bernhard H. Mayer watches made?

All Bernhard H. Mayer® watches are manufactured in accordance with Swiss watchmaking traditions and follow the highest standards of the Federation of the Swiss Watch Industry (FH).

What is the name of QNET’s school?

We partner with many institutions across the globe ranging from U.S., U.K, and Europe.

What is the qLearn app?

Living in a world where we are constanly on the go the qLearn app gives you the ease to study anywhere/anytime on any mobile device.

What are the best qLearn courses?

qLearn strives to bring you the best education from across the world ranging from Kids Education, Soft-Skills, Language Learning, and Academic Education.

How do I log into the eLearning portal?

Go to www.myqlearn.net and enter your details from your welcome letter.

Does EDG3 prevent heart disease and stroke?

No, EDG3 doesn’t cure diseases. EDG3 is a supplement, it is not a drug and is not meant to treat or cure any medical conditions.

What is the meaning of Belite?

Belite is inspired by “being light” through becoming fit. This healthy weight management product is meant to help you boost your metabolism

How much is Belite 123?

Belite 123 is selling at the retail price of $720, consisting three formulas, for three months’ worth of consumption.

Should I be concerned about the side effects of glutathione from taking EDG3?

Unlike market glutathione product, EDG3 is a precursor, which is the nutrients needed by your body, to produce the glutathione.

Why is there scepticism around QNET’s Amezcua product range?

The skepticism around QNET’s Amezcua product range may stem from a lack of understanding of the science and research behind these products.

Do your energy products really work?

Yes, Amezcua’s energy products are really very effective. They are certified and absolutely safe. This is confirmed by the results of research institutes in various countries

How to use Bio Disc 3?

The Amezcua Bio Disc 3 can be used in several ways to enhance your wellbeing: 1. Place the Bio Disc 3 in your refrigerator to increase the shelf life of your fruits, vegetables, and beverages.

How much are Amezcua products?

Amezcua’s products range between $150 to $670.

Disparaging information about QNET must be accurate because it’s in the Wikipedia entry.

We strongly dispute the credibility of the Wikipedia entry on QNET. But we can’t do much about it as Wikipedia’s policy does not allow a company representative

Why is QNET so often referred to as QNET scam, a pyramid scheme, and/or a fraudulent business aimed at cheating people?

To answer this question, it is important to first understand the difference between a legitimate direct selling company and a pyramid scheme.

Is QNET business a job opportunity?

NO. QNET is not a job opportunity. Our Independent Representatives own their own business and are not employed by QNET.

Is QNET an investment scheme?

NO. QNET is NOT an investment scheme. In fact, it is not any type of scheme at all. It is a legitimate direct selling business where you only pay money to purchase products.

Has QNET faced issues in any country?

The direct selling industry, including QNET, has encountered challenges in various markets. Direct selling is often not well understood in many countries, leading to confusion and a lack of regulation.

Is QNET Legal?

Like many legitimate selling companies, QNET operates within the legal framework of individual countries. While the direct selling industry has faced legal challenges

Has QNET been banned in any countries?

Due to the nature of the direct selling business model, almost every single company in this industry has faced challenges in new and emerging markets.

Is joining QNET safe?

Thinking about joining QNET? It’s important to consider a few factors to make an informed decision and address the question, ‘Is QNET real or fake?’:

Why do people leave QNET?

ike all business, people move on for all sorts of reasons — life changes, new opportunities, or because it wasn’t what they expected.

Why do people lose money in QNET?

Just like any other business opportunity, QNET business requires hard work to increase the probability of achieving success.

What does QNET do to prevent mis-selling and misrepresentation?

QNET has a strong code of ethics for IRs to model their behaviour on. We also have a dedicated training program titled QNET Pro that focusses on teaching IRs the basics of the QNET business

Does the company ask the customers to invest between Rs 50,000 to Rs 10 Lakhs?

QNET or Vihaan do not ask for any investments. Vihaan operates QNET’s business in India, which is a direct selling business that promotes a number of products and services

Are Bollywood actors involved in doing the business/promoting the QNET business?

QNET has organised a number of events and conferences for its independent representatives all over the world, where certain Bollywood actors have been present as invited guests

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