QNET ANSWERS

How does QNET’s business work?

QNET’s business combines the principles of two major industries – e-commerce and direct sales. Any customer purchasing a product from QNET can choose to take up the opportunity to become an Independent Representative (IR) or be just a consumer.

IRs earn commissions from the sale of products/services to their direct referrals, and also from the sales of products/services to the referrals made by their teams in line with our compensation plan (commission plan). It is important to note that commissions are paid only for the sale of products/services and not for referrals. IRs are typically introduced to the company’s products, services, and business plan by other IRs who have taken up the business opportunity.

The company holds intensive training programs and business development sessions for customers wishing to benefit from the business opportunity. During the trainings, they are advised on our policies and procedures, the business model, the compensation plan, and the proper and ethical business practices. IRs, in turn, build their own teams whom these sessions are then conducted for.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.