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QNET ANSWERS

Which brands do you cooperate with? How do you decide on the product portfolio?

Due to our worldwide customer base, our product portfolio is vast in order to cater to our customers’ diverse needs based on cultural and regional preferences. We have a very strong product research team that evaluates new products based on a stringent selection process, taking into account factors such as quality, usability and affordability.

Currently, our product portfolio internationally consists of nutrition, personal care, home care, education, luxury and collectibles, and holiday packages.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

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