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QNET ANSWERS

Is it true that if a skincare product is made of natural ingredients, it definitely will not cause allergies?

Different things can cause different allergic reactions. Our skin care products do not contain the most common allergens, but all natural extracts and essential oils can still cause different skin reactions. This does not mean that the skincare products are of poor quality, but it only shows the body’s possible allergic reactions to a particular plant component. It is always recommended to carefully read the ingredients of a skincare product and check for allergic reactions by applying a small amount of product first.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

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