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QNET ANSWERS

What do I get from QVI Club? Does it include get air tickets, airport transfer and meals?

QVI Club provides accommodation for 2 to 4 people, depending on the hotel and location. The offer does not include flights, transfers and meals. Some partner hotels provide breakfast, but not all. Information about breakfast can be obtained at the time of booking.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

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