QNET ANSWERS

How much are QNET products and why are they so expensive?

QNET products are generally comparable to other products you find in the market . Sometimes QNET products can be more expensive because of the unique idea of the products, the materials they are made of, or the technology used in making the products. QNET products are usually made exclusively for QNET.

QNET has been making cutting edge premium products for more than 20 years. Our products meet stringent quality standards and, depending on the product and service in question, they are backed by guarantees and/or manufacturer warranties.

QNET also conducts a quality audit to assess and evaluate the product supplier’s Quality Management System practices and adherence to it, prior to qualifying and selecting them. A Quality Assurance team also conducts a visual inspection of the product and facility of the manufacturer.

QNET acquires third party tests and certifications on benefit claims made by the supplier prior to vendor selection.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

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