QNET ANSWERS

What kind of after sales service do you provide for your watches?

For watches we provide a certification of authenticity that includes details of the Swiss movement and guarantees its limited edition. All watches have a 2-year warranty and customers can contact our local agency partner for assistance with any repairs within the warranty period.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

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