What is the relationship between the IR with QNET?

Customers learn about QNET products and services from existing Independent Representatives (IRs) of QNET. An IR is a person who registers on QNET’s website under a unique identification number and becomes entitled to provide marketing services to QNET by promoting its products and services among customers. An IR acts as an independent contractor and is not/cannot be considered an employee, agent, partner, or direct representative of QNET.

The relationship between QNET and IRs is regulated by QNET’s Policies and Procedures and Code of Ethics, which focus on the IR’s fair and ethical practices as a QNET IR and their compliance with the laws of their country.

IRs must read and accept QNET’s Policies and Procedures and Code of Ethics during their registration. We do not exclude the possibility of some IRs engaging in unethical business practices. Whenever we receive such allegations – from customers or other IRs – we investigate them and, if the evidence is strong, terminate and/or suspend the wrongdoer’s participation as an IR.

Who is responsible for resolving customer issues when there are problems, QNET or your IRs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…

Where is the QNET headquarters located?

The QNET headquarters is in Hong Kong.

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